waitingforliah t1_irpv5jq wrote on October 10, 2022 at 3:03 AM

Reply to comment by lwrdmp in Miele (2004) and Curver (1973). Both in constant use since purchase. by JoLudvS

Unfortunately a lot of people are complaining about broken machines and very poor customer service and repair policies.

I don't own one, but I would like to. But as they are very expensive, every time I think about buying one, I read the comments on their Instagram and don't know if they really are worth the money anymore.

BlueBelleNOLA t1_irqx1i5 wrote on October 10, 2022 at 11:05 AM

Reading comments on pretty much any large purchase nowadays gives me a major case of analysis paralysis.

Nakken t1_irqy0lx wrote on October 10, 2022 at 11:17 AM

> analysis paralysis

Well thank you for coining this term for me. I have this big time.

BlueBelleNOLA t1_irqy6bm wrote on October 10, 2022 at 11:18 AM

I didn't invent it lol, but yeah.

Nakken t1_irqyep5 wrote on October 10, 2022 at 11:21 AM

I know but you did for me

BlueBelleNOLA t1_irr0ok0 wrote on October 10, 2022 at 11:47 AM

Glad to be of assistance :)

PiersPlays t1_irrdan8 wrote on October 10, 2022 at 1:43 PM

There's always people trying to use their washing machine as a dishwasher 5 years after their warranty ended, screaming abuse at the customer support people then complaining online that they didn't get the outcome they wanted. Miele is generally a good brand.

Shaidreas t1_it9qjdb wrote on October 21, 2022 at 11:43 PM

Remember that reviews and feedback on such pages are very skewed in the negative direction. People tend to share their negative experiences and complain much more than they share positive feedback and praise for a product.

Unfortunately that's just human nature. When you produce thousands upon thousands of a product, someone will eventually have a product that malfunctions or breaks. It might even be the user's own fault due to negligence, and they still blame the producer.

Read several reviews and varying opinions to make up your own conclusions