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nasanu t1_iu7qh6n wrote

https://www.lttstore.com/products/backpack

Expensive but researched and with good product support. They have already identified that the metal clips can fail under specific stresses (not in normal use) and are shipping free replacements to all customers.

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albui OP t1_iu7tlfs wrote

Thanks. I had no idea LTT had a store. Even though they do worldwide shipping, it looks a bit US centric which makes me wary about after sales support.

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nasanu t1_iu8eun8 wrote

I have got their stuff shipped to Japan with no issues. Never had a reason to contact their support though.

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