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dan1101 t1_ivv2qxi wrote

Reply to comment by SnowblindAlbino in 11 Year Old Unicomp Model M Keyboard by zstandig

They are in Kentucky so it probably depends on how you come at them. If you ask for parts or suggestions they might be more responsive and try to help. If you come at them all aggressive they will clam up. Yeah I know it ain't right but that's how it is in the south.

FWIW I suggest my friend buy one and he's had it 5+ years and it's going great, very comparable to my Model M.

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SnowblindAlbino t1_ivvkf0a wrote

Screw them. Mine died in less than two years. I emailed to ask about support, and if they would back their product. They basically told me tough shit.

People should know their products aren't nearly as good as their reputation seems to suggest and that they don't back them up. If that's because they're somehow southern? Screw them just the same.

There are other companies that make better keyboards that back them up. And that don't expect customers to play games with them to get support a month after the warranty expires.

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