Screw them. Mine died in less than two years. I emailed to ask about support, and if they would back their product. They basically told me tough shit.

People should know their products aren't nearly as good as their reputation seems to suggest and that they don't back them up. If that's because they're somehow southern? Screw them just the same.

There are other companies that make better keyboards that back them up. And that don't expect customers to play games with them to get support a month after the warranty expires.