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conn3ction t1_j1nze5q wrote

Can’t comment on clothes, but I got one of their backpacks ~6 years ago and the zipper failed maybe 2 years ago. I took it into the store and they gave me a brand new one from the back no questions asked. I was in and out in 2 minutes. I would assume it’s a similar policy with their clothes

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TurChunkin t1_j1p4zh3 wrote

They will repair things for sure - my partner had a pair of their trekking tights start to lose the threads on one of the zippers and she dropped it off and picked it up a week or two later repaired.

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