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caroonth t1_j12s94e wrote

Do you have a Miele dealer you could take it to? Your local dealer should be able to diagnose the problem and let you try a loaner to see if you actually want to fix it or return it.

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dishungryhawaiian OP t1_j12sy51 wrote

Didn’t even know there were Miele dealers lol… Whatever I do I need to do it quick because I’ve already started the return process, I have exactly 5 days to ship it or I’m stuck with it.

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caroonth t1_j12u7jt wrote

That's one of the advantages of having a Miele or other nice vac vs a Hoover or whatever off the shelf of a big box store. They service them, honor the warranty, etc.

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stella-eurynome t1_j12tw5i wrote

try a local vacuum sewing store, they usually have euro vacs and might be able to help. But, I would just exchange it. You don't lose the discount that way. Give the place your bought from a call and let them know it's defective and to send a new one when you send that one back.

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