second the lovesac couch! we’ve only had ours for 6 months but haven’t had any issues with it. we’re looking forward to keeping it for a long time. we live near a showroom, so we were able to see and feel the different fillings and fabric and that helped a lot.

i suppose one of the things is that it gets a little lumpy every several weeks BUT we don’t mind taking 5 min fluffing/flipping the cushions when we notice it. i think that’s normal to do though (?)(our first couch!!) after that though everything is fine!

it’s super convenient being able to configure them the way you want!! we have it as a normal L sectional and then make it into a pit for movie nights during the weekends.

their customer support was also really good to us. after ordering, my bf saw there was a coupon in his email and instead of canceling the order and applying the coupon, he just asked if they could apply it and they were fine doing so. also when the couch first shipped, there was one box that had its silica gel packet burst somehow. they sent a replacement while having someone come pick up the damaged box.