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ShellSide t1_j5te3kg wrote

Did the warranty process a few months ago. They have a 10yr warranty on their bags but the rep never made me cut the bag. They just sent me the gift certificate for the cost. Can't remember if we still have the original stuffed somewhere or we dropped it off at good will (more likely)

Edit: I think they had me send a pic of the tag with the production number on it which would prevent multiple claims

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