ShellSide t1_j5te3kg wrote
Reply to comment by wildsc in I’ve had this Dakine backpack for ~17 years and have taken it on all my trips. The zippers on this thing still work like they are new. All my other backpacks have had their zippers break off so this is my old trusty pack. by cumaboardladies
Did the warranty process a few months ago. They have a 10yr warranty on their bags but the rep never made me cut the bag. They just sent me the gift certificate for the cost. Can't remember if we still have the original stuffed somewhere or we dropped it off at good will (more likely)
Edit: I think they had me send a pic of the tag with the production number on it which would prevent multiple claims
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