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CaffeineSippingMan t1_j9tmil6 wrote

Next time tell your credit card company.

Also next time tell Sears you are going go tell your credit card company.

I pay month to month on my phone plan and they shifted my payment date. For example I was paying on the 15th and now I was paying on the 1St, I lost 15 days of service. My wife called and explained what happened. I could see she was not getting any traction. I asked to talk.

I told the guy I need my money back or I am doing 3 things.

  1. I will file a dispute with my credit card company.

  2. I will let everyone know Total Wireless has poor customer service and essentially stole me from me.

  3. I will leave the company.

He kept apologizing so much told him that she talked to my wife again.

I called my credit card company got my money back before he was done repeatedly apologizing into my wife.

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