Compared to Boston

Submitted by VacationExisting1816 t3_10dx02q in CambridgeMA

Read a comment thread that said boston customer service was atrocious ( and a lot of people agreed)

I'm trying to make a decision on next move so i asked them if surrounding areas also have bad service. Haven't gotten a reply yet so figured go to the source.

Is Cambridge MA comparable to Boston in customer service?

Editing to clarify:

Customer service as in when you shop or pay for a service. This includes landlords etc.

I'm not basing my entire decision on it but just not familiar with the east coast so just getting a feel.

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AMWJ t1_j4noyap wrote

I would recommend you not decide where to move based on someone's allegations about "poor customer service". I've never noticed particularly bad customer service in Cambridge or Boston.

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rafwiaw t1_j4nrz64 wrote

What does this even mean

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ftmthrow t1_j4nzmng wrote

You’re asking if, across all types of “service” (ex. car service, retail jobs, food service… even landlords, like you mention), Cambridge has a discernible difference in customer service vs Boston? This sort of metric is just not really a static thing.

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VacationExisting1816 OP t1_j4o1hx0 wrote

Replying to ftmthrow (#1,381,470)

Yeah, that's what I was getting at.

It's more important if a location rates well in safety and other things, which is my priority and have already determined from research.

There really isn't a statistic out there for a city's personality but since cambridge is a medium sized city, figured first hand accounts might help.

Appreciate the input.

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Master_Dogs t1_j4oayvv wrote

Replying to VacationExisting1816 (#1,381,588)

I doubt you'll notice a difference within the Boston Metro. You might notice a lack or decrease in quality of City/Town services if you move to say Arlington or Medford over say Cambridge or Somerville. But that would just be due to size of the town/city. Boston vs Cambridge vs Somerville vs Brookline etc won't have enough of a difference to really justify one over the other. I would just pick whichever neighborhood has an apartment/condo/house you like the best and which has a reasonable enough commute to your work/hobbys/etc.

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