Submitted by pattyorland t3_10rwvhx in CambridgeMA
Lovebird8 t1_j6ykl4h wrote
That app is useless. I submitted requests on November 9 and 29 for two different issues. They just shuffle the responsibility to different areas, then say it was "resolved" 2 months later when nothing was actually done. If you try to click on the survey to submit a response it doesn't work.
justlookin592 t1_j6z7acx wrote
So weird, I’ve had the opposite. I’ve reported a couple of playground equipment issues and they got solved quickly. I also reported a stop light timing issue, and while it took a while to get a response, the response was lengthy and informative.
Lovebird8 t1_j72311d wrote
Oh, that's good to hear!
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