i go to atrius for my PCP, but the CHA experiences ive had have been horrid.

i got my mpox vax at a cha in malden. no signage, no tents, no general reception. i had to ask the family health receptionist where to go. when i was sent a link to schedule my second appt thru ‘color’ it said i wasnt in the system, but my boyfriend was. i called medical records and they didnt help me at all. when i got my second mpox vax in cambridge, i walked in, and the receptionist immediately played 20 questions with me about why the front door to the building was unlocked, because i was supposed to ring a bell to be let in. the door was essentially in her line of sight and i was the first appointment of the day. after squaring away the door issue, she mumbled thru my whole check in process, after enunciating perfectly fine about the GOD DAMN DOOR TO THE BUILDING SHE WORKS IN.