standarddeviated_joe t1_j6inbse wrote on January 30, 2023 at 4:38 PM

I would think any customer is a good customer, garage or not. Especially these days when there are so many other options.

B6304T4 OP t1_j6ivlsb wrote on January 30, 2023 at 5:30 PM

I would agree. Unfortunately the tool I'm looking for, while not being made by them, is only sold and branded under the Mac name. The lady at Mac corporate was reluctant to give me any contact info to an independent truck without an affiliation to a shop.

AhbabaOooMaoMao t1_j6kfn1k wrote on January 30, 2023 at 11:21 PM

Well now we need to know what tool it is?

B6304T4 OP t1_j6lg0ms wrote on January 31, 2023 at 3:51 AM

ST13RBRT. I have a t40 stripped on a pressure plate.

AhbabaOooMaoMao t1_j6lml4j wrote on January 31, 2023 at 4:49 AM

Tbh I was expecting something cooler.

Why so much effort for this set of bits? Surely there are sets available at any box stores or package delivery?

B6304T4 OP t1_j6n4024 wrote on January 31, 2023 at 2:44 PM

They're designed to be able to remove stripped torx heads. There is also a set that does stripped hex heads. Stanley black and Decker owns the tool brands Mac and Proto, as well as the patent on these two types of sockets. As a result, they sell the hex set for about $115 through Mac and about $70 through proto, however the torx set is $200 and is exclusive to Mac and of course it's the one I need. No other company stateside has a product even remotely similar and I'd rather give the local owner operator the business than ordering through Mac corporate. My current application is a T40 with stripped cams on a pressure plate fastened to my engine. There isn't any clearance next to the bolt head to use the standard $18 bolt extractors, and I'm not chancing an e-z out to make it worse. I've been in this position before, I'm sure this won't be the last is how I've justified it. Frankly, if they work as intended, this set will pay for itself at its first use.