Submitted by B6304T4 t3_10p6w31 in Connecticut

I'm looking for a local Mac tool truck, preferably in Hartford/Tolland/Windham County. I've been calling shops all morning and nobody has a Mac account it seems. Called corporate and they won't give me any info unless I have a shop. If anyone knows a local distributor I'd appreciate it.

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gatogrande t1_j6ilw14 wrote

So you're looking to buy off the truck, without an account, without a shop affiliation?

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B6304T4 OP t1_j6iv4f0 wrote

Correct. I have a snap on dealer whos route I know and I can catch him. Unfortunately the tool I'm looking for is only available through Mac, but Mac trucks are proving rather difficult to find.

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MongooseProXC t1_j6knz6w wrote

In the tool truck trade, is this a no no? I've rolled up to a Snap-On truck, once on my bike, and bought tools. Money's green.

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gatogrande t1_j6l4mrh wrote

Depends on the driver/owner...name of the game is financing. Rando people flagging them down to buy a screwdriver or socket, not much to be gained

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standarddeviated_joe t1_j6inbse wrote

I would think any customer is a good customer, garage or not. Especially these days when there are so many other options.

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B6304T4 OP t1_j6ivlsb wrote

I would agree. Unfortunately the tool I'm looking for, while not being made by them, is only sold and branded under the Mac name. The lady at Mac corporate was reluctant to give me any contact info to an independent truck without an affiliation to a shop.

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AhbabaOooMaoMao t1_j6kfn1k wrote

Well now we need to know what tool it is?

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B6304T4 OP t1_j6lg0ms wrote

ST13RBRT. I have a t40 stripped on a pressure plate.

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AhbabaOooMaoMao t1_j6lml4j wrote

Tbh I was expecting something cooler.

Why so much effort for this set of bits? Surely there are sets available at any box stores or package delivery?

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B6304T4 OP t1_j6n4024 wrote

They're designed to be able to remove stripped torx heads. There is also a set that does stripped hex heads. Stanley black and Decker owns the tool brands Mac and Proto, as well as the patent on these two types of sockets. As a result, they sell the hex set for about $115 through Mac and about $70 through proto, however the torx set is $200 and is exclusive to Mac and of course it's the one I need. No other company stateside has a product even remotely similar and I'd rather give the local owner operator the business than ordering through Mac corporate. My current application is a T40 with stripped cams on a pressure plate fastened to my engine. There isn't any clearance next to the bolt head to use the standard $18 bolt extractors, and I'm not chancing an e-z out to make it worse. I've been in this position before, I'm sure this won't be the last is how I've justified it. Frankly, if they work as intended, this set will pay for itself at its first use.

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PaulterJ t1_j6is237 wrote

I see one in Southbury at Willies Garage from time to time. They might be able to help

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GetHyped85 t1_j6lbade wrote

One comes by my shop in Bloomfield every week...along with a snap-on guy, Mack truck guy, freightliner guy etc

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B6304T4 OP t1_j6lfusu wrote

I was able to get in touch with a truck. Given how scarce Mac trucks are, it sounds like it's the same guy as yours.

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Kodiak01 t1_j6jm2vj wrote

From Vernon to Enfield there is no rep showing on their site.

If you use the distributor search on their main page for a shop that isn't served by them, you'll then get a button that will allow you to shop online instead.

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B6304T4 OP t1_j6jujbb wrote

I came to the same discovery. I prefer a sales rep through a truck, 1 to give them business, and 2 so I establish a rapport for any warranty claims. I found a shop who put me in touch with a truck that runs the 91 corridor, got what I needed ordered so it all worked out.

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B6304T4 OP t1_j6jvbts wrote

Thanks for all who offered feedback. Managed to get in touch with a truck and get stuff on order.

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solomons-marbles t1_j6nf09d wrote

Did you try Costal Tools in West Hartford?

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B6304T4 OP t1_j6nv8yh wrote

I did, no dice for what I needed. Great suggestion though thanks! I need to go there and just have a Saturday morning to walk around. My dad used to take me there when I was a kid.

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solomons-marbles t1_j6o7ag5 wrote

What did you need? A left-handed snipe wrench?

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B6304T4 OP t1_j6odyni wrote

ST13RBRT. Mac (and subsidiary Proto) is the only company that has rights to retail the Black and Decker patent.

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