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Special_Key_3741 t1_ixlrrd3 wrote

Same problem here (Houston, TX) expensive crappy product, it seems. Flooring company has ignored our complaints. I’m stuck with an additional 6 very heavy boxes of it. Want to go send it through the companies plate glass storefront windows.

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MotherofTerrier OP t1_ixn0mz1 wrote

Those boxes are heavy and that would be super impressive. It is really frustrating to spend so much time and money and get no response.

We have the same flooring in our second floor with no issues at all, so I’m thinking it has more to do with how the contractor installed it on our main floor.

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