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DotAccomplished5484 t1_ixv9vpf wrote

Take the Ring off and jump across the two wires; the door bell should ring. If not the problem is elsewhere.

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xrr88x OP t1_ixvdd0w wrote

What do you mean by jump across the 2 wires? And is this at the chime or the actual ring unit?

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DotAccomplished5484 t1_ixvjs3m wrote

There should be two very thin wires attached to the doorbell that make a connection when the door bell is pushed. That is what activates the doorbell. They should be approx. 20v. Connect the two wires by touching with a piece of wire that still has the sheathing everywhere but the ends.

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xrr88x OP t1_ixvlcl4 wrote

Thanks for the help I’m going to get the jumper and the chime just in case the jump doesn’t work and return the unused stuff.

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plompfrombuttssss t1_ixv9n7n wrote

I have an Alexa in almost every room. I just set mine to go off when the doorbell is used in my master bedroom and in the living room. The chime seemed pointless to me

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ntyperteasy t1_ixxe49d wrote

This is a very common complaint about Ring doorbells. They don't play well with mechanical / legacy doorbells. There were some firmware updates that were supposed to help in - have you updated the firmware on your Ring?

I'll second the comment below. It is easy to test if the doorbell itself is working. The typical setup is a 24 VAC transformer with a simple switch as the doorbell. If you remove those two wires from the old switch (that you would connect to the Ring), and touch them together, the doorbell should ring (this is the same thing as using a jumper). If that works, then the problem is with the Ring - either the configuration or the firmware (or bad hardware).

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jakkarth t1_iy3s3nw wrote

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