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MisterElectricianTV t1_j6g18b9 wrote

The microwave oven might just be wedged enough in there that it stayed up and the installer didn’t feel the need to add the bolts from above.

I would take the door off the oven and try pulling down. The oven will stay on the back wall bracket until it is lifted off. If that doesn’t work, continue to take apart the oven as much as you can.

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rocklobstef OP t1_j6g66or wrote

>continue to take apart the oven as much as you can

This is basically what we started to do. We solved the issue- see update edit

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