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kittenrice t1_j830bmr wrote

Can you please just take pictures of (and post):

The furnace board where the thermostat wires connect.

The terminals of the thermostat you're trying to install.

The terminals of your current stat.

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untolddawnz OP t1_j836yl9 wrote

I don't have access to the furnace board. And the problem I'm having seems to be with both the current thermostat and the new thermostat. So I'm thinking now that it's nothing to do with the wiring

1