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shanoshamanizum OP t1_ja3y77i wrote

It's all about the principle. The details can be tweaked until it works for the targeted audience. I imagine it as follows:

Year 2: the laptop is broken

The dealer: it's user damage

Me: Then I don't pay

I lose the product, they lose 50% in potential revenue.

If they want they can fix it and I will continue the payments.

Right now warranties don't give me that. I pay 100% in advance and pray. Eventually everything expensive ends up as "user damage" with no way for me to prove it's not. In the case of lease it's the same thing - even if the device is broken if it's considered user damage I have to continue paying. I understand insurance solves that but it doesn't incentivize the producer to make lasting products and as importantly doesn't give the user control in the process.