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Effendoor t1_jdqtbvg wrote

Followup.

When you get a real person, ask to speak to a manager. Don't elaborate on why until you get to. The manager.

Managers are much more likely to help or be able to get you where you want.

It's not a surefire answer as automated phone systems are the actual devil, but it works more often than being in queue

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drJanusMagus t1_jdsf8x0 wrote

A lot of times you might have to leave a voicemail for the manager. They will probably call you back, but it might be a little while.

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