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vorpal8 t1_ixh71sh wrote

I work in healthcare. If a patient gives me a heads up like "I'm going to be 20 minutes late because my tire was flat, can I still see you? I'll say, "Sure!" If they don't communicate and just leave me waiting, I may assume they aren't going to show up at all.

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Tristessa27 t1_ixit2vw wrote

^THIS. Sometimes, we have patients arrive super early. If WE KNOW someone is going to be late, sometimes we can switch them with a patient that is already there and there's no harm done. But when we don't know, we wait and so does that other patient.

Also, if you're late, apologize. Things happen; we understand that. But when a patient walks in 15 minutes late without so much as an acknowledgment that they're late, it's a giant piss-off.

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