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This sucks. I’m sorry this happened to you. What do they do once they have you on the phone thinking it’s your bank?

Go through transactions, say they will send a code and to verify it's you which my bank has done before but they must've somehow got enough info on me to know my name, number and username. It was very odd cuz the first 'bank' told me unauthorized charges to two people (my maleup artist from years ago at wedding and my cojlisin) had me contact tbem to tell them to send it back so that part made no sense. The first call they must've hacked my acct m.. my other bank is linked so I think maybe that's how they knew to pretend to be the other bank and get into that account.

>Also, they apparently have technology now to mask it as the bank which is why the name and number shows as is.

That is NOT new. That is what every organized scammer operation does.

Also, hope you get it all fixed in the end.

This sounds horrible! Sorry you had to go through that. Another tip I’d like to add is to call with a different phone, because the bank’s tel number could be rerouted to the scammers. I’ve heard of it happening on the news.

Crazy how slick they're getting

First I heard of it :/

Let's just say that only a stupid person would be spam/scamcalling from their own number, so spoofing numbers to appear as someone else is the bread and butter of their operations.

Yeah, happened to me last year. I was asleep, phone woke me up.. was groggy, not paying attention. Questioning a Capital One charge, but wanted me to confirm my six digit code, which right under says: We will never ask for this. Just wasn't in the headspace. Went back to sleep, two minutes later, wait a minute? Raced to the computer, still had money so I drained my bank account to my fathers. They managed to get like $190 out still, probably trying for more but I had a few holds from depositing money, lol. Live and learn. TD Bank was unsupportive so I closed my account with them.

I've seen questionable numbers with people pretending to be from a bank but never 'legit' matching names and numbers

Not to worry you, but as a 13 year old 10 years ago I spoofed my number regularly :d

It's so common, there's a law forbidding spoofed numbers to show in my country

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The real LPT here is to do only one thing with the one-time code: enter it into the website that asked you for it, immediately after doing an operation that you initiated.

Somebody asks you for the code? Scammer.

You get a code unexpectedly? Scammer might have your password.

My bank has sent codes to verify before, and it was legit. That's the thing.. so my lesson is to jusy always call the custpmer service # on the card directly no matter what now.. same for anything else

I would like to know what bank you use, so I can avoid them at all costs due to horrible security practices.