Scorcher646 t1_j9yhjm6 wrote on February 25, 2023 at 2:25 PM

Reply to comment by Dr_Silk in LPT: If a small business gives you discounts or free item/service to resolve a genuine issue you had with them, don't mention it in public reviews/forums, people will try to take advantage, they'll use your review as precedent and an excuse to be a shitty customer by InevitableNothing460

That's a different situation from what I think OP is writing about. It's not uncommon for a small business in a community to not only fix the problem but also then offer you a discount. If they are offering you a discount to repair a review without fixing the initial problem, they absolutely deserve to get drug over the coals for it