You are welcome! The main problem I face is that I have high volume, high volatility production requests for Statistical analysis come in. Support and change requests on top of that. And a few slow moving innovation projects where we are design better tools for ourself to handle the workload.

This means I need non agile production planning, resource management, ticketing, request management, result and report management,code and data management, shared knowledge base applied to the same group 15 people simultaneously ;) We 30-60 requests a week, 30% with daily moving deadlines and 80% of the work comes after first delivery and everything is handled over email.

We do our planning in excel 😂

Welcome to the Jungle 😎