To echo the top comment, it is very difficult to implement AI/ML. Beyond the obvious technical challenges (learning how to code, problem framing, data warehousing, identifying signal in data, model fitting, tuning, retraining, etc etc) there’s the entire business implementation/change management required to actually capitalize on the predictions you’re receiving. I’m in the field and would also recommend a consultant to even see if it’s a worthwhile endeavor for your business.