Viewing a single comment thread. View all comments

FlappyKillmore OP t1_jcu8ekw wrote

This is an air fryer I bought in 2020 that stopped working back in February and won’t power on. While it’s only $70, figured I’d see if I can get the law to work in my favor.

42

Tilendor t1_jcuawto wrote

Good luck, I hope it succeeds and I will be following for updates.

24

DidDunMegasploded t1_jcwj844 wrote

And you got it at Big Lots?

Yeah, I can see why it crapped out on ya after only 3 years. Buying appliances from places like Big Lots is a fool's errand. You're better off shopping around with Amazon, Walmart or Target and reading reviews--food for thought for next time!

−3

FlappyKillmore OP t1_jcwlmo0 wrote

It’s the same product you’d buy from any other big box store… it worked great for the 3 years and everyone is always jealous of the size.

9

DidDunMegasploded t1_jcwo04t wrote

I wouldn't buy stuff from places like Big Lots and Mardens if someone paid me $999 trillion. A lot of it--not all of it, mind--is residual junk from big-box stores that is in terrible quality either on the shelf or in terms of usage when you buy it. I'd rather get it nice and fresh from trusted retailers that I can read reviews from people on, and have solid return policies to boot.

But of course, everyone has their personal preferences, and that's okay. If your Big Lots air fryer worked good for 3 years, good for you, real happy for you. But my preference is sticking with my familiar places, thank you very much.

−10

LasagnahogXRP t1_jcx3nch wrote

>My man doesn’t gem hunt at mardens.

I’ve found so many useful things in a pinch at the big M. Places like this in massachusetts have gone away mostly(spags, building 19…) Maine is still keeping it REAL

7

DidDunMegasploded t1_jcx8zzf wrote

Gal, actually.

And sure, that's your experience. Everyone has their personal preferences, though. I'm comfortable with the big-boi stores that sell good shit that I can return with a solid return policy under my feet. All I have to do is pop over to Walmart, throw shit in a cart, schedule a pickup, take the 5-minute ride over, and boom, I got my shit in top quality. Easy peasy!

−3

WalkerBRiley t1_jcyoww5 wrote

This guy thinks Wal-mart sells 'top quality' products.

Man, I'd love to live in such a delusional world.

2

DidDunMegasploded t1_jcypsz1 wrote

Again, gal.

And they do sell good-quality products. You just have to poke around online and in the store, and know how to shop well. Not everyone does, and that's fine. Mardens, Big Lots and the like are easier for those kinds of people. All you have to do is look and buy--no need for reading reviews or checking the box to see if it's in good condition, none of that. Simple buy and go stuff! And of course, for appliances, you have the Maine warranty OP mentioned to back you up.

If you don't believe that, then you're the one who lives in a delusion--a delusion where you suck the dicks of the small-box stores like they're gods in the sky. Which is honestly very sad.

0

[deleted] t1_jcytr7w wrote

>And they do sell good-quality products.

No, no they don't. Some of the TV's and electronics are intentionally "down market" versions of the main stream products, with the Black Friday versions being even worse. There shoes are worse than crap and their clothes fall apart quickly.

3

DidDunMegasploded t1_jcyv190 wrote

> their clothes fall apart quickly.

I dunno...I bought leggings from them many years ago and they haven't failed me yet. Same with shirts. Bought a pair of Crocs for pretty cheap cheap I took with me to help a friend with moving out and they worked like a charm. And I bought a TV from them for $200 a couple years back that has worked very well for me--wasn't even a Black Friday product.

You just need to know how to shop properly, both in-store and online--otherwise you can and will end up with shitty products. Nothing more, nothing less.

Mardens and Big Lots aren't better than Walmart except to bootlickers. They sell hand-me-down or "budget" products that are a hit-or-miss when it comes to quality. I'd pit Big Lots over Mardens just because the quality of the products looks better than a lot of what I've seen in Mardens, but it's not really stellar and I'd much rather turn to places like Walmart or Amazon for things like electronics. Appliances, you default to Home Depot or Lowe's for stuff like that. That's just common sense.

Again, personal preference.

1

iglidante t1_jd3ba7i wrote

> Yeah, I can see why it crapped out on ya after only 3 years. Buying appliances from places like Big Lots is a fool's errand.

Big Lots sells new merchandise, and customers are legally entitled to the same protections they would have if they bought from Walmart.

0

DidDunMegasploded t1_jd46fo4 wrote

But is the quality good? Is the return policy solid or will they give you a hard time? Is online ordering solid all around?

Asking real questions here. My respective guesses are no, might give you a hard time, and...probably not.

I will state for a third time: personal preference. But if you're gonna try to convince me to shop at Big Lots, I'm a tough customer, sorry.

0

iglidante t1_jd4911e wrote

I'm not trying to convince you to shop at Big Lots. All I'm saying is, if Maine mandates a particular amount of "product longevity", I don't think it's reasonable to suggest that anyone shopping at a discount store should expect their purchases to be exempt.

0

DidDunMegasploded t1_jd4swrf wrote

That's not what I'm saying, either. My point is that Big Lots, Mardens, etc. aren't really ideal places to shop, if you are looking for products that are in good quality upon home arrival or store arrival that will last long. I'm not talking about the warranty at all.

0

iglidante t1_jd4xenw wrote

>That's not what I'm saying, either. My point is that Big Lots, Mardens, etc. aren't really ideal places to shop, if you are looking for products that are in good quality upon home arrival or store arrival that will last long. I'm not talking about the warranty at all.

How is that relevant, though?

We're discussing the warranty in this thread. You keep bringing up that Big Lots isn't a place you expect to find quality products. I don't think that matters. Legally, Maine requires that the products sold to its citizens meet certain minimum standards for durability and longevity. If Big Lots sells crap, this is a way to hold them accountable for that.

1

DidDunMegasploded t1_jd4y4lo wrote

Because OP bought the air fryer in question at Big Lots. They mentioned it in another comment in the thread. That's why I brought it up and why I continue to bring it up.

1

iglidante t1_jd4z37k wrote

Okay. But can you at least agree that Big Lots shouldn't be selling products that can't meet Maine's minimum implied warranty?

1

New_Sun6390 t1_jcufj0c wrote

Implied warranty does not supercede the product warranty or imply a lifetime warranty . Its only purpose is to give consumers protection that a washing machine will wash, a heater will heat, a toaster will toast, air fryer will fry, etc., out of the package.

Your air fryer is three years old. Ease stop wasting taxpayer resources trying to get something you are not entitled to.

−78

fffangold t1_jcugxc6 wrote

The Maine implied warranty says it needs to be fit for purpose for at least four years, or the expected lifetime of the product if it's reasonable that the expected lifetime is shorter. I would absolutely expect an air fryer to last at least four years. Hell, I'd expect it to last 10 to 20 years - kitchen appliances don't break easily and should work for a very long time.

Since OP's air fryer won't turn on, they are entitled to relief from the manufacturer or seller, whichever OP prefers to go through.

Also, the seller or manufacturer can not disclaim the Maine implied warranty. If you purchase it in Maine, you, the purchaser, get to choose the warranty most beneficial to you.

71

New_Sun6390 t1_jcui71a wrote

"... or the expected lifetime of the product.."

I just replaced a 40 year old coffee maker and have zero expectations that the replacement will not last nearly as long. Cuz they don't make things like they used to.

I wish the OP good luck but they are wasting taxpayer resources.

−72

fffangold t1_jcuindb wrote

That isn't the argument. The argument is the product will last a reasonable amount of time, not the same amount of time as another product.

Maine law says that is at least four years in most cases (or at least provides protection for that long.) OP isn't wasting taxpayer resources - they are asking for something they are entitled to under Maine law.

Assuming you purchased it in Maine, if your new coffee maker breaks before four years have passed, you are also entitled to have the seller or manufacturer repair or replace it free of charge.

47

Yourbubblestink t1_jcuwxkd wrote

This is why LL Bean had to become more strict in its policies - shoppers develop unrealistic expectations. 3 years of service from a cheap $70 air fryer, which is just plastic, a fan, a printed circuit board, a heating element and a plug is pretty good. IMHO.

−34

fffangold t1_jcvcpfk wrote

No, LL Bean had what was an incredibly generous, ludicrously good return policy. They would take literally anything they sold back, after any length of time, for any reason and exchange or upgrade it. Even if the issue was the fault of the purchaser.

The Maine implied warranty is far less than what LL Bean offered, and is fairly standard, what you should be able to expect from goods you purchase.

26

NPC_Bae t1_jcvfej9 wrote

I just wanted to say you’re a champ for continuing to acknowledge these complete dolts. I hope you sleep well tonight.

21

fffangold t1_jcw2izp wrote

I'll be sleeping well for sure. I just don't want anyone scared away from trying to use the warranty because someone had the idea that it was stealing resources from Mainers or their reason wasn't good enough. I love the Maine warranty, and think more people should make use of it when it applies.

10

cepheus42 t1_jcv1gki wrote

> wasting taxpayer resources

No they are not. The resources are in place exactly for this purpose.

28

dartyfrog t1_jcve5pc wrote

Bootlicker energy fr

18

Antnee83 t1_jd2du4z wrote

I honestly don't understand people who think like this. It blows my mind.

2

A-roguebanana t1_jcveada wrote

I think there are enough examples to prove you are wrong

12

New_Sun6390 t1_jcwc2pc wrote

>think there are enough examples to prove you are wrong

Okay I stand corrected. My apologies to the Reddit universe for thinking the the implied warranty law was not all-powerful. Curious to see what OP's experience is with their air fryer claim. I guess I should have saved the receipt for my $27 Mr Coffee from Walmart for when it fails.

−4

iglidante t1_jd3bpto wrote

>I guess I should have saved the receipt for my $27 Mr Coffee from Walmart for when it fails.

Even if you don't personally care about your $27 coffee maker, we all benefit from fewer products ending up in the landfill a handful of years after they were purchased.

1

baphosam t1_jcvoqa2 wrote

How the fuck are they “wasting taxpayer resources”? It’s not like OP is trying to sue the state.

9

SyntheticCorners28 t1_jcw4cx5 wrote

Would you expect it to last 4 years? I would and that is what the law states. You sound bitter as fuck.

8

iglidante t1_jd3bipt wrote

> I just replaced a 40 year old coffee maker and have zero expectations that the replacement will not last nearly as long. Cuz they don't make things like they used to.

While that is true, no new consumer electronic should be failing inside 4 years. The company selling such poor quality merchandise is the one wasting taxpayer resources.

1

FlappyKillmore OP t1_jcugd27 wrote

https://www.maine.gov/ag/consumer/law_guide_article.shtml?id=27922

“Maine’s implied warranty of merchantability applies automatically to any new or used consumer product for up to 4 years from the date of purchase, depending on the product’s “useful life” (life expectancy). For example, you purchase a highly rated food processor that comes with a 2-year express warranty, but your warranty protection doesn’t end after 2 years. Assuming proper care, the food processor should last for at least 4 years, which is the length of its implied warranty of merchantability.5 If the useful life of the food processor is more than 4 years, the length of its implied warranty is still 4 years, which is the upper limit of time for any implied warranty of merchantability. If a product’s useful life is less than 4 years, the implied warranty for that product is the length of its useful life. For example, a soccer ball that you played with every day is probably at the end of its useful life when, 2 years after you bought it, it won’t inflate anymore. The length of the implied warranty for the soccer ball is 2 years.”

15

MosskeepForest t1_jcuhegn wrote

At first I was going to say "3 years? never gonna happen!".

But yea, you might be right. I hope you win! It's silly things can't even last the basic 4 years anymore.

8

FlappyKillmore OP t1_jcufq9q wrote

Maine state law says the Implied warranty is for 4 years, is it not? If it were just “out of the box” they would not have a reason for it whereas most every manufacturer has a 1 year warranty.

Who wants an appliance or electronic to last 3 years?

11