I can understand that. But you're also asking about financials too, each student has different needs financially. The business department would probably be the better contact to answer those questions, not other students.

From my own experience, emailing does not officialize anything. They are all there to help students along their way, even if, ultimately you choose another school to attend. The staff that you contact would also know whether or not the school can fit your needs or not.

Either way, good luck!