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wessex464 t1_ixhw7p6 wrote

"we thank you for choosing Spectrum".

No, I didn't have a choice, you have a monopoly and you only need just enough customer service to not get into trouble with regulatory bodies.

They know you can't go anywhere else, why should they care?

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[deleted] t1_ixi5v83 wrote

[deleted]

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wessex464 t1_ixi613h wrote

They are at the end of my road but won't come down it!!! Whose dick do I have to suck to get fiber out here ?!?!

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RealMainer OP t1_ixi750w wrote

Just give them another billion dollar grant from the federal government and they'll happily install fiber!

Just kidding, the telecom industry was already given 10's of billions to install fiber infrastructure and they took the money and instead of using it for fiber, the money just magically disappeared and hardly any fiber was installed. And there were zero consequences so they'll happily do it again.

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metalandmeeples t1_ixltn4s wrote

Fidium has been laying a ton of fiber in Maine. We just had fiber go live here in Durham last month which I didn't think would ever happen.

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metalandmeeples t1_ixlth3j wrote

Do you have underground utilities and/or live on a private road? If so, best of luck.

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wessex464 t1_ixltiek wrote

Underground utilities :/

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metalandmeeples t1_ixm0ai4 wrote

Yeah, that will be tough unless they already have their own conduits and/or pedestals to use. GoNetSpeed covers almost all of North Windham except for where my parents live, so they are stuck with Spectrum too. Fidium has been covering more ground and they should eventually roll out to areas with underground utilities if the roads are public.

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spandexcatsuit t1_ixj9ko3 wrote

Ahem. Fidium, consolidated.

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wessex464 t1_ixj9r8v wrote

Many of us don't have an alternative to spectrum yet. It's good to see fiber rolling out, but for many of us we get to sit and watch.

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IStealWaffles t1_ixseblu wrote

I have Consolidated and holy fuck it's terrible.

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spandexcatsuit t1_ixsjd0n wrote

In what way? I switched to them in two locations and it’s fine, but the small business install process was a complete shit show, with billing “errors” and reinstalls that wasted my time, and the home setup used the wrong Wi-Fi boosters that somehow constantly reset my tv apps which was annoying until I got the boosters replaced. Even with that hassle, I am delighted to be paying half of what I was paying and getting my internet needs met without giving Spectrum another cent, hopefully ever again in my life.

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IStealWaffles t1_ixt04vu wrote

Consolidated in eastern Washington county is almost unusable in many areas. The fastest speed we can get is 7 Mbps down, 1 Mbps up. Network reliability is also horrible, with frequent outages.

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spandexcatsuit t1_ixt0unt wrote

That’s too bad. What’s your alternative then, starlink?

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IStealWaffles t1_ixt116c wrote

Starlink or 4G LTE (we don't have 5G here). There's also traditional satellite Internet, but ew

A fiber company (Pioneer Broadband) is deploying a fiber network here, but that's still a work in progress.

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