Spectrum has its head so far up it’s ass that they think I don’t have service. I didn’t lose service at all during the storm and it’s working just fine now.AnchoriteCenobite t1_j1z19j1 wrote
Reply to comment by MeowWhat in Spectrum has its head so far up it’s ass that they think I don’t have service. I didn’t lose service at all during the storm and it’s working just fine now. by Guygan
Well I would have thought in this day and age they would have some kind of simple computer program that could identify which customers were out and only send messages to those, yes. And if they don't, and this was sent out to everyone (I got it too, service is fine), they really should have worded it differently. Like "IF your service has been out, we're working to get it restored". I saw that text and immediately got nervous and went to check my connection. This was poorly executed.
Leading_Degree_5502 t1_j217rzp wrote
You should write the program and sell it to them. It's not just the program it would take a ton of bandwidth server space and a high corporate electricity bills to check and see if each single customer here and there is out. Plus when one area goes out it usually not just one or two people
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