Yes, most places are down. Our service just came back about 10 minutes ago.

Okay cool. Did you get any kind of notice from Spectrum on the outage?

No, just came back on its own.

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Spectrum down in greater Augusta area.

Still down for me. I called and they had an automated message explaining there’s been damage to a fiber optic cable and they can’t estimate when it’ll be repaired. Anyone know what timelines are for that kind of thing? Sounds serious to this layman.

edit: I got my internet back at 9:30pm

Fwiw, I'm also in greater A area and have service all day no interruptions other than when power flickered and the modem had to reboot. West side of river

In Saco, went out around 915 and is still out. Happened during last week's storm as well. We haven't last power at all though. Why does this always seem to happen with Spectrum?

The main trunk line connecting all of the fiber to the scarborough hub is burnt and multiple contractors are out splicing the fiber as we speak. I would expect it all back on by noon or sooner tomorrow.

And a reason you often see spectrum outtages is because their lines almost always run just below the power lines (or top of communication lines). So anytime a branch comes down and touches the power its almost always ends up burning the absolute shit out of spectrums lines.

My final straw with Spectrum broke when the Internet blew out in the house and they refused to fix it despite other people on the street having the same issue.

If you have fiber in your area, get it and get it now. We've only had one single outage since we got it and it was only for a few minutes. Pure bliss.

Same as the other reply to you. Ours came back at the same time as yours and I even signed up for text / phone reply when it would come back and got nothing.

It was after hours they mentioned they would reply though but man, they really should have at least 1 person on staff during outages like this.

I've "pre-ordered" Fidium but am still waiting for service to go live. Who is your fiber provider?

Also our internet is still out.

GoNetSpeed. We were looking at Fidium but found nothing positive on the Internet about it after some Googling and price comparisons, so we went with GoNetSpeed instead.

Great customer service, guy came within a couple weeks to set everything up. I, for one, regret us not getting fiber sooner. Much faster speeds than Spectrum for a much better price.

I'd suggest calling Spectrum and see what they can do about your Internet being out. They also have an outage thing on their website, I think, where you can report an outage. Do you have power or is that gone along with the Internet?

We haven't lost power at all through the storms. Last week Spectrum went down for an hour (around midnight) so I figured I'd see if it would fix itself before calling today.

Also going to check out GoNetSpeed today. Thanks!

Edit: looked into GoNetSpeed, they're available in the Saco/Biddeford area except on my street, of course 🤦🏻‍♂️ signed up for notifications. Thanks for the info though!

Still no internet in my part of Chelsea since mid-afternoon yesterday.

Oof, you must live on a hell of an unlucky Saco street lol. Glad I could help though! I'm not sure if there are any other fiber providers other than Fidium and GoNetSpeed, but if there are, I'd say check them out and see if your street gets lucky.

I bet it's because the street is relatively new (turned public just a few years ago). I'll call and see. Fingers crossed.

Just came back in Augusta (apparently we were 1 of about 125 out locally

Spectrum at work has been down since yesterday, spectrum at my apartment never went down, 1/2 mile away… Rockland

You live in Maine and you are complaining after 5 hours?

Didn’t know asking an innocent question = complaining now.

Still no internet, going on the 4th day here in the Bangor area. Anyone else?

Still out in northern Scarborough…. Down since Friday morning. Can’t seem to get any updates from Spectrum.. can anyone confirm in the area or am I looking at a problem just to my house?…

Mine just went back down for a bit. I would guess it’s not just you but maybe worth unplugging your modem & router, waiting 20 seconds, plugging back in. Then - modem on, wait to initialize and router on.

4 days as well. I’m farther up north in Caribou area though.

Got ours back last night at around dinnertime, hope yours will be soon to follow!