Submitted by SnooDucks3584 t3_10g5dca in Maine
lipsticknic3 t1_j516szj wrote
This was just a couple days ago at PCHC. They wanted me to fill out a basic info form, it's yearly. One of the questions is your social security number.
I refused bc she had this pile of them that she was collecting, just... out. No folder, nothing. When I walked up she didn't put them away.
I know it's kind of minor but I also think it's major. Just treating people's PCI with no regards.
I'm afraid to report it bc I know PCHC will retaliate against me.
When I said something to her about this she had the look of someone who realized they fucked up. Idk. Idk if I'm making a big deal of it.
It just really put me off.
ETA I'm so, so sorry this happened to you. And they've got legal teams like crazy. Something similar happened to me and not only did pchc blame me but they pretty much wouldn't let me book apps for 6 months. I'm so sorry.
coolcalmaesop t1_j51nbw9 wrote
Hi- I just want to tell you that PCHC did retaliate against me years ago and to protect yourself.
I had left a negative google review (obviously with my name attached cause I was young and dumb) about a particular nurse practitioner without mentioning her name, and stopped seeing her altogether.
Over a year after I had stopping going to that clinic she accessed my records and made alterations that included removing my reason for seeing her (back pain that turned out to be the genetic autoimmune disease I kept telling her my father and his father have) and diagnosed me as a currently suicidal narcissist.
It sounds so fucking insane just typing this.
lipsticknic3 t1_j51o7b7 wrote
My jaw just freaking dropped. Are you kidding me?!?!? And I would not put it past them. Not for one moment. Holy shit. And then it's like anywhere you go, .... that's so incredibly damaging and fucked I. How did you find out about this? Holy crap. I'm so, so sorry this happened to you. And bc of a freaking Google review? That's terrifying.
coolcalmaesop t1_j51pndc wrote
I would have never known about it had I not accessed my records online to print and bring to a new specialist. I just looked in my email and still have the proof. I documented it all but I didn’t know what to do and it didn’t go anywhere.
Around the time I found out that she altered my records, I was a nanny and telling the housekeeper that cleaned for the people I nannied for about the incident because she was telling me about a nurse at PCHC who was sending her husband inappropriate Facebook messages after their visits. I almost fell out of my pants when I found out we were discussing the SAME FUCKING WOMAN.
You can access the states licensing website, and I found out that she has been disciplined for unprofessional conduct but is now practicing again in that area still. I want to share her name but I’m afraid mods will remove it.
biglymonies t1_j51nc4h wrote
> I'm afraid to report it bc I know PCHC will retaliate against me.
Retaliation is a huuuuge no-no and can result in the loss of license to practice as well as some really heavy fines. The regulatory bodies for healthcare providers in the state can and will absolutely fuck them up for this.
https://www.hhs.gov/hipaa/filing-a-complaint/complaint-process/index.html
What you took a photo of us a pretty clear violation of HIPAA - those documents, if they contain HIPAA-protected data (PII and the like) - are required to be in a folder with a cover sheet when not in use. Reconciling the sheets on clear display with actual physical copies by the investigatory body will take like two seconds, and they'll be at fault. The fact that you were able to snap a picture of those documents is absolute proof that a violation occurred.
Report it.
fastIamnot t1_j51fvle wrote
I skip my SSN. No way. I’ve never been questioned about it.
lipsticknic3 t1_j51n4av wrote
That's what's up. I was just absolutely horrified to see the lack of responsibility of this info being out on the desk. Realistically, could I read one of those numbers and memorize? Probably not. But the lack of... idk, ... those forms shouldn't have just been loose and out like that. Just makes me wonder where else they are loosely handling PCI. I've been wanting to leave PCHC for the past year and this was the bump I needed to start looking.
eljefino t1_j52x7hp wrote
I skip mine most of the time but filled it in once when I took my toddler to the ER. (I didn't want to be "difficult.")
Now that medical group auto-populates it for me. Great.
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