Submitted by jellykey t3_11woduy in MechanicalKeyboards
Comments
Flight2039Down t1_jd2ps1r wrote
>6 keycaps per order & all collections will be free shipping
Does this mean you have to order 6 to get free shipping? I just ordered a 1u and a Spacebar and it charged shipping. Maybe I'm misunderstanding.
jellykey OP t1_jd2ysb4 wrote
Yes. 6 keycaps or 3 spacebar's for free shipping
Flight2039Down t1_jd309t4 wrote
Okay, thanks.
Blake_S2k t1_jd7r4p1 wrote
Once you see the price of all that you'll laugh. The shipping cost isn't even like 1/4 of the price of one key lol. I did however order a spacebar and an ESC key for a whopping $170.
Flight2039Down t1_jd7s4ai wrote
Did the same. Ugh $$$
Blake_S2k t1_jd9hnla wrote
It's a knife to the chest but it will be worth it. These are such cool pieces. Idc how long it takes for it to arrive to me.
iceman_v97 t1_jd3x8x2 wrote
I just recently got a key cap I ordered back in January and I will at least provide my experience, which was very positive. I ordered mid January, got informed mid February that it was being sent for processing within ten days. I misunderstood what this meant and reached out to the jelly key team who was very quick to respond and then individually followed up with me when I they had received my tracking number. The package arrived in a very unique package that is sitting on my desk as a display with a cool coin. All in all very positive experience and I love the design.
My one complaint, I have a blue themed key board / desk setup and my cap is red. I do wish I could have at least selected the color I would like.
SilentStream t1_jczqrpz wrote
Hey, you all said in your GB thread for the galaxy thieves retro TV series that you expected them to ship 90 days after the groupbuy. Here's the quote: "Thí GB expect to ship after GB close 90 days" and link to the comment itself directly: https://www.reddit.com/r/MechanicalKeyboards/comments/ymzxgy/jelly_key_retro_tv_series_galaxy_thieves_groupbuy/iv71ua5/
It's been well over 90 days now since that GB closed and all I see is that the keycaps are "cooking." What's the ETA on those now?
Edit: Why are there so many JellyKey employees brigading these threads and downvoting any legitimate criticism of their stated timelines and failures to hit them?
Edit 2: okay, I went overboard saying it’s JK employees downvoting. My bad on that. This was highly downvoted though for the first hour or so
jellykey OP t1_jd1vosm wrote
Why are there so many JellyKey employees brigading these threads and downvoting any legitimate criticism of their stated timelines and failures to hit them? <== We don't downvote your comment, it is not right, please don't accuse me.
SilentStream t1_jd4fi43 wrote
Sorry about that. Edited my comment again. Just wish you’d answer the Q about timelines and stop setting unrealistic expectations. Pro tip for satisfied customers, under promise and over deliver
jellykey OP t1_jd4gyxv wrote
I said before in this post: "We add more than three artists for casting jobs. Easy to have more labours but so hard to find more artists; that's why we don’t open new GB regularly like before." <== That is how I improve time for a little delay.
And 90 days is my expected time, but hard GB will delay a lot because we are casting all, some artists don't like me, they make errors, and so hard to finish one with no problem, we open new GB and no-resell them, so every new GB is a new challenge (more detail, effect and another type casting way), it not like my expected before, I think in my head is 60 days, and write for my content guy 90 days but the reality it is lower than my think, you know: I made prototype by myself and I think people will fast like me (my bad). You know, we are a really small team, not a big company like some other team, we have problems and we try to improve it, we don't need to lie or tricky, that's why I always allow people to refund when they are not happy and sorry with that, I added 3 guys for casting jobs, I hope everything is better and I hope you can understand for me, my bad English.
EmceeMeow t1_jd0fru8 wrote
I think the downvotes are an easy way for them to bury any comments about the wait down at the bottom. Upvoted you. It's a legit question.
I honestly don't have an issue with the wait, I just want them to be honest about it up front. This was my very first artisan keycap I've ever purchased and I'm still waiting on it nearly a year later.
asimplerandom t1_jd1mc6e wrote
Wow…I’ve been tempted to buy from them on many of the recent artisan keycaps but based on this I don’t think I will.
CorporealGhoul t1_jd22t4v wrote
Youre missing out.
jellykey OP t1_jd1vqup wrote
It is not the truth, I am not downvoting him, I don't do it, please don't accuse me.
LinkXr t1_jd0rze0 wrote
My guy I bought Coral oases keycaps and the groupbuy ended late july/early aug 2022. It said shipping time november 2022 and they finally shipped less than a week ago. 4 month delay.
Im never buying from them again seeing as they have no guarantee. And yes I know theyre handmade etc but dont promise customers something you cant keep. This isnt an isolated incident. Its very common they get delayed. I guess the same thing can be said about GMK keycaps too but people still buy them anyway.
lubeinatube t1_jd1q0er wrote
Reddit will generate downvotes on content that is rapidly receiving upvotes. Its to help keep the rising and top algorithms in check. If yo have 100 downvotes, that does not mean 100 accounts clicked downvote.
CorporealGhoul t1_jd1s9gf wrote
Why do you assume people are employees?
Honestly fam if you dont like gbs taking longer than stated then just dont join GBs.
jellykey OP t1_jczr6ek wrote
We are still working in that GB. You can check groupbuy process at: https://www.jellykey.com/support
SilentStream t1_jczsseh wrote
That's not an answer though. Why tell people you expect shipments in 90 days after the GB ends when you had no way to hit that target? You've run multiple raffles and GBs since Retro TV Galaxy Thieves closed, so it's clear you're oversubscribed and using GBs to pull in more funds while not delivering in a timely fashion.
CorporealGhoul t1_jd1spdu wrote
I dont think you know whats going on. Dont pretend its clear.
Edit: Look... i too once had 2 GBs "cooking" with JellyKeys. And i too got upset when i saw new GBs come out before mine finished. I was even more upset when i realized i wanted to keep joining GBs but as time went on kwpt wondering where my stuff is. Im not going to keep joining GBs if theyre not going to send me anything.
So i let a GB go by that i wanted.
Then my retro tv showed up and i was blown away. Then not long later my 8bit backspace showed up.
Now im full team jellykeys. Their stuff is insane. And they are constantly doing weekly raffles while still producing their GBs. This isnt something to be upset about. Your GB is coming. I promise you when you get yours youll wish you werent hating on them before. Yes it sucks when a GB is delayed. But frankly thats the nature of a GB. Sometimes deadlines get hit, often times not. If youre not okay waiting it sounds like crowd funded projects arent your thing. Preorders are your thing because the product is mostly finished and doesnt need your money to be finished. Thats not true for a GB. If you dont like that concept then stick to preorder and in stock products.
vexii t1_jd2dlv4 wrote
the problem is not the time. it's about being honest about it. i just got my keys from January 2022 that's 13 Months for sometime than should have been 6 months. good that you like the caps, but that's not what we are talking about
SilentStream t1_jd4fq7e wrote
Exactly. I know how GBs work. They set bad expectations on delivery times and should stop doing that. Over promise, under deliver
jellykey OP t1_jczt7nh wrote
You can see we shipped some GB and all raffle in time. Some complex design take more time than my expected
SilentStream t1_jd0jdcn wrote
Okay I just ask then that you don't say you expect 90 day shipments. Please be more realistic in your timelines.
Blake_S2k t1_jd0hr7v wrote
No offence bud but I don't think you know the first thing about a buisness like this, especially of this caliber, and the amount of man hours put into each and every detail per piece. These are one off unique pieces, literally art, things happen, life happens, you literally can't rush perfection. It's impossible to always meet expectations and promises. Who cares how long it takes to get it as long as you do end up getting it?? He's not cashing out on vacation and shipping them when he gets back lol. These things go around the world and then some. Being "oversubscribed" as you say is a great thing for him if it's true. I hope he is "oversubscribed" because these aren't streamline assembly line productions lol.
In the end it's simple. Man up and wait for it to show up or don't join Group Buys. I've spent way WAY more money than I just did ($170) on these caps and had to wait much longer than the alloted time given. It's life. You'll live, or cry....
believe0101 t1_jd0qgu0 wrote
I fundamentally disagree with the premise of your comment. Consumers have a right to fair and realistic expectations from the people selling them goods and services. Banal platitudes like "you can't rush art" and "man up" can't be offered up in place of actual customer service.
CorporealGhoul t1_jd1sgrj wrote
Not group buy goods and services fam. Its in the fine print. Dont like it dont join a fucking group buy and go buy in stock parts.
Also they arent even an american company. So good luck trying to leverage anything against them. Again, dont like it dont join the gb.
believe0101 t1_jd2hjry wrote
Username checks out
CorporealGhoul t1_jd2nv2v wrote
Explain
believe0101 t1_jd3cksz wrote
Oh I misread it and thought it said "CorporateGhoul" lmao sorry
CorporealGhoul t1_jd5ofs7 wrote
Hey... youre not the first to make that mistake but you are the first to admit to so good on you.
Blake_S2k t1_jd0scxz wrote
weh
vexii t1_jd2dvit wrote
why should they not be held responsible for there claims? they could just not give a shipping date, but i guess some people would be uncomfortable with joining a GB with no time frame. but intentionally lieing is worse
EmceeMeow t1_jcz3enh wrote
It's hard for me to pull the trigger on this run when I still haven't received my 8-bit purchase from last June.
jellykey OP t1_jcz3kf9 wrote
8-bit we shipped all one month ago. If you not have tracking code. You alway can DM us at Discord or email to support@jellykey.com
Flight2039Down t1_jcz3l18 wrote
Oh wow. That long?
EmceeMeow t1_jcz4ebv wrote
Yup, I got my tracking number March 13th. I'm assuming it's on a boat somewhere cause it hasn't actually updated in USPS.
If I do purchase, I just need to expect I won't get it until 2024.
jellykey OP t1_jcz4zdd wrote
We are making this GB right now ….. I hope it can finish this year. We add more than three artists for casting jobs. Easy to have more labours but so hard to find more artists; that's why we don’t open new GB regularly like before.
EmceeMeow t1_jcz63ty wrote
Thanks for the extra info. That helps. My first Jelly Key purchase was 8-bit Neon Era, so I'm still learning.
jellykey OP t1_jcz69g2 wrote
Love you <3. That is really nice series
Flight2039Down t1_jcz6lj5 wrote
That’s the one I missed out on. :(
EmceeMeow t1_jcz767t wrote
I've got a Cherry 1u and spacebar coming in. I've actually switched over to the SA profile, so if you wanted to do a swap feel free to DM me and we can discuss.
Flight2039Down t1_jcz7i5o wrote
Hmm. I’m tempted, but my current keycaps are OEM (GMK Aura v2). Just kinda getting started in this hobby.
EmceeMeow t1_jcz8amz wrote
Right on. Well since the Neon Era run is shipping right now, I'm guessing you'll see listings on Mech Market here soon.
Flight2039Down t1_jcz8if6 wrote
It sure explains why I couldn’t find any for sale/trade earlier. Thanks
BishopSanta t1_jczpucn wrote
So normally you wait about a year for these products? Can you share the quality info later?
EmceeMeow t1_jd0ewga wrote
I first purchased June 9th of last year. My impression is that some of the group buys are finished faster, but the 8-bit series is slower to make.
I can share more info once I get my caps delivered, but Jelly Key is basically supposed to be the pinnacle of keycap artistry. I'm not aware of any platform that produces at a similar standard.
jellykey OP t1_jcz4i67 wrote
Yes. Not all GB, but these GB with hard to complete will delay, because we have to casting all layer, all colors one by one, not 3D printer. You can see at our post. I hope you can understand for us. <3
TinoessS t1_jd00mgt wrote
Nah, it’s ridiculous the community keeps putting up with this type of behavior… what happened to making your stuff before selling it..
jellykey OP t1_jd014j8 wrote
It is a group buy, We ran this type of sale some years ago (2015), And I always do my duty, change or refund. If the customer request, we change them one by one and cover 2-way shipping when the keycap has a problem. Many teams in this hobby run their business like this. I hope you can understand for us.
TinoessS t1_jd02jke wrote
It’s not specifically against you. Your products are lovely. It’s just the way the entire hobby works and the community putting up with it that’s frustrating sometimes..
TinoessS t1_jd02jzv wrote
It’s not specifically against you. Your products are lovely. It’s just the way the entire hobby works and the community putting up with it that’s frustrating sometimes..
slinkous t1_jd1z85z wrote
While that works for larger companies with a lot of spare cash (and those companies should do it), smaller companies or individuals don’t have the ability to do so. This way they can scale the manufacturing order off the group buy, and not end up with a bunch of debt and products that didn’t sell.
vexii t1_jd2e5ng wrote
the why don't you change the shipping to reflect that?
CorporealGhoul t1_jd23igk wrote
Retro tv disco took 8 months. I got it December 2022.
8bit neon took 6 months. I got it January 2023.
Retro tv galaxy was ordered November 2022. Still "cooking".
And ill be buying nearly $250 worth in caps this GB to get an Esc, Enter, and Spacebar.
Why? Because JellyKeys has proven they will finish GBs and they will look amazing. Art takes time. As an artist i understand this. And i know rushing it will only result in an inferior product.
I will always support artists taking time to perfect their product verse trying to push out higher quantities.
P.S. After i saw how great the first 2 sets were I ordered 2 of the retro tv galaxies and a spaceman stand. I wouldnt spend money like this with any other artisan company aside from maybe Dwarf Factory.
Blake_S2k t1_jd3r01z wrote
Exactly. I've learned you can't rush perfection and these are TINY HAND PAINTED details lol. I understand people are upset over seeing 90 days after the GB ends but man... They, just as much as us, we have no clue what goes on IRL. I'm perfectly find with waiting as long as it gets delivered. This will be my first JellyKeys GB purchase.
yourwifes3rdboyfrend t1_jcz2vep wrote
Oh my, I like that.
fuckSNKRS t1_jczihhd wrote
I’m not into things like this, but I can def appreciate the art. Good luck with the gb!
-_MCG_- t1_jd01rai wrote
"how much are you willing to spend on keycaps?"
"Yes"
Minetitan t1_jd2z0jx wrote
Stares at Wallet with Murderous intent
Wallet: Please Master, don't do this
Speight-Merch t1_jcz6bq2 wrote
This is so much Wonderboy on Amiga, it makes me wanna cry. Wonderboy 3 was my very first videogame, I played by myself.
Flight2039Down t1_jcz3i9a wrote
I want the spacebar (and maybe a 1u) but I cant decide which style. I really loved the neon colorway the did for the last version, but I missed out on it... so here I am.
Blake_S2k t1_jd0dugp wrote
I looked at these years ago, I fully respect the amount of time and effort it takes to create such small masterpieces but fuck, what a price tag, especially for an entire set!
Just placed my order for a Spacebar and an ESC key! Can't wait!
ccbarnett22 t1_jczun18 wrote
Just..... .... ....YESSSSS!!!!!!!!
quantythequant t1_jd0gztb wrote
The details... wow.
AutoModerator t1_jcyy09f wrote
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
Tywnis t1_jd1t9wg wrote
a Prince of Persia 1989 version would be nice.. :)
matskat t1_jd37c0z wrote
Had to do a triple take. This looks amazing.
shnazzyotter t1_jd3in63 wrote
I really like JellyKey's design on nearly everything they do, but I cannot get over the fact that they blatantly lie about GB delivery times. I get it's hard to predict but at least have some respect for your customers.
[deleted] t1_jcz36mu wrote
[removed]
Kementiri t1_jcz4mbe wrote
I don't understand what is it?
jellykey OP t1_jcyyj8i wrote
[Jelly Key] 8-bit Series: Gaismas Kingdom
Groupbuy link: https://www.jellykey.com/artisan-keycaps/8-bit-gaismas-kingdom
This group buy will be closed on 3/27/2023, and please remember that we don’t rerun any group buy. 6 keycaps per order & all collections will be free shipping. Check out our fabulous gifts for this 8-bit series and a sticker for every keycap.
In this collection, Jelly Key is glad to bring all the SA, OEM, Cherry, Droplet and naked keycap profiles. This is among our goals to offer our customers a better experience when using artisan keycaps and help them enjoy their interior design in the best way.