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QWERKey-UK t1_iupz4d6 wrote

If it's under warranty, I'd just contact Glorious and get it RMA'd, as you seem to have tried all the things they will ask you to do. Be prepared though... they won't believe you, and they will ask you to record videos of you doing all this stuff before they will do the honorable thing.

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AbandonedPlanet OP t1_iupej9p wrote

Update - so I believe the issue is with the number row and something is wrong with the PCB. If I use per key and set the qwerty row on it's own I can get whatever color I want out of it. It's only once I try to involve the number row it becomes... wonky. It's as if the number row is interacting poorly with the row below it and causing the messed up colors. It's a shame but I guess I'm just going to deal with it.

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Bern_Down_the_DNC t1_iuq9t2b wrote

Make Glorious deal with it. Obviously a defective product, I don't give a shit if that keyboard is out of warranty they should fix anyways. They overcharge enough on accessories and shit to take care of their customers.

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make_moneys t1_iurh3db wrote

Email glorious and see what options u have . Maybe they’re willing to send u a replacement pcb . I’m assuming you’ve already reset to defaults etc

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AbandonedPlanet OP t1_iup8va0 wrote

So I noticed tonight that the number key and qwerty key rows were not showing the normal breathing teal color I have it set to at all times. The qwerty row looked like a dim white, and the num row looks like a greener teal. So I started trying everything I could to fix it, I did a reset of the firmware with the FN-ESC-F1-F3-F5 hotkey, redownloaded glorious core (I know) and then tried to just move the RGB around with hotkeys instead of the actual software. It seems like the keys only will allow the LEDs to produce teal-purple when they're set to specific RGB presets. Things like surmont will not display either of those colors, but things like the rainbow tracers will. Then I noticed something else, when I set it to the "per key" RGB setting where it only traces what you type, the num keys will sometimes light up the LEDS on the keys below them. I have no idea what could have possibly caused this. I just upgraded my PC to a 3080/new mobo/new OS and NVME and I don't know if that could have had some sort of adverse effect on it but I'm really hoping I can fix this because I just upgraded everything on this keyboard. New switches, lube, stabs, holy mod, stab foams, keycaps, the works. I'd really like to not have to undo all of that to send it in but I can't ask for help so if anyone has any interesting suggestions I'll hear them. Thanks for reading everyone

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VAWLTGHOST t1_iup9gks wrote

Very strange behavior for sure. I haven’t a clue what could be going on but I’m curious to see if anyone else has some suggestions or pointers.

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AbandonedPlanet OP t1_iupaeog wrote

Me too, I already tried everything I can think of including the suggestion below of manually updating the firmware and I'm getting nowhere. If nothing works I'm just not gonna use RGB anymore I guess. I'm not sending this thing in it's got so much work done to it that I don't feel like redoing

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VAWLTGHOST t1_iup8gpw wrote

Where them details at? 🧐

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AbandonedPlanet OP t1_iup8y6u wrote

Just posted

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VAWLTGHOST t1_iup93ou wrote

I figured you were still typing out the details when I commented 🤣 I was an early bird to the post.

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AbandonedPlanet OP t1_iup98vi wrote

Bear with my slowness I'm working with a broken keyboard 😂

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quamtumTOA t1_iurex6c wrote

nice keybs bruh!

Tho I thought 1 cap in the pic is something else, it was just a fish, lol!

BTW, what switches are you using? :)

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AbandonedPlanet OP t1_iurh60e wrote

Gateron yellow milky yellow pros and the keycaps are marrs green OSA from kbdfans thank you!

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VolcanoMoon t1_iuwp6q2 wrote

Any updates?

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AbandonedPlanet OP t1_iuwpanb wrote

I posted a whole update yesterday, as of now I haven't heard back from Glorious

1