Where them details at? 🧐

So I noticed tonight that the number key and qwerty key rows were not showing the normal breathing teal color I have it set to at all times. The qwerty row looked like a dim white, and the num row looks like a greener teal. So I started trying everything I could to fix it, I did a reset of the firmware with the FN-ESC-F1-F3-F5 hotkey, redownloaded glorious core (I know) and then tried to just move the RGB around with hotkeys instead of the actual software. It seems like the keys only will allow the LEDs to produce teal-purple when they're set to specific RGB presets. Things like surmont will not display either of those colors, but things like the rainbow tracers will. Then I noticed something else, when I set it to the "per key" RGB setting where it only traces what you type, the num keys will sometimes light up the LEDS on the keys below them. I have no idea what could have possibly caused this. I just upgraded my PC to a 3080/new mobo/new OS and NVME and I don't know if that could have had some sort of adverse effect on it but I'm really hoping I can fix this because I just upgraded everything on this keyboard. New switches, lube, stabs, holy mod, stab foams, keycaps, the works. I'd really like to not have to undo all of that to send it in but I can't ask for help so if anyone has any interesting suggestions I'll hear them. Thanks for reading everyone

Just posted

I figured you were still typing out the details when I commented 🤣 I was an early bird to the post.

Bear with my slowness I'm working with a broken keyboard 😂

Very strange behavior for sure. I haven’t a clue what could be going on but I’m curious to see if anyone else has some suggestions or pointers.

Me too, I already tried everything I can think of including the suggestion below of manually updating the firmware and I'm getting nowhere. If nothing works I'm just not gonna use RGB anymore I guess. I'm not sending this thing in it's got so much work done to it that I don't feel like redoing

I hear ya

Update - so I believe the issue is with the number row and something is wrong with the PCB. If I use per key and set the qwerty row on it's own I can get whatever color I want out of it. It's only once I try to involve the number row it becomes... wonky. It's as if the number row is interacting poorly with the row below it and causing the messed up colors. It's a shame but I guess I'm just going to deal with it.

If it's under warranty, I'd just contact Glorious and get it RMA'd, as you seem to have tried all the things they will ask you to do. Be prepared though... they won't believe you, and they will ask you to record videos of you doing all this stuff before they will do the honorable thing.

Make Glorious deal with it. Obviously a defective product, I don't give a shit if that keyboard is out of warranty they should fix anyways. They overcharge enough on accessories and shit to take care of their customers.

Nice which caps are those

nice keybs bruh!

Tho I thought 1 cap in the pic is something else, it was just a fish, lol!

BTW, what switches are you using? :)

Email glorious and see what options u have . Maybe they’re willing to send u a replacement pcb . I’m assuming you’ve already reset to defaults etc

Gateron yellow milky yellow pros and the keycaps are marrs green OSA from kbdfans thank you!

Any updates?

I posted a whole update yesterday, as of now I haven't heard back from Glorious