Viewing a single comment thread. View all comments

Old-Bookkeeper-5876 t1_j1y13op wrote

Why didn’t you take 5 min of your time to fix it yourself? An 8 year old could do it himself honestly, not rocket science.

−69

k4zie OP t1_j1y1au6 wrote

Why would I fixed a faulty product when we paid for a new board in working condition? I take it you buy cars and when they are lemons, you order parts and fix it yourself even though its under warranty? lol

29

stylesuxx t1_j1ypcl9 wrote

Well, if it's just a panel I need to push in, I will do it myself, since the time I put in to fix it is in no relation to the time I waste when dealing with the whole warranty process.

Car analogies simply don't work in all cases.

I understand your frustration with a non working product, but you identified the issue and the fix was simple. I am not sure if it's worth wasting your, your girlfriends and the company time just because of principle...

2

QWERKey-UK t1_j1y1tw7 wrote

Assuming the OP has a soldering iron.

12

SpecificAd5166 t1_j1z4o81 wrote

At some point anyone working with keyboards should own a soldering iron.

2