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LASERman71 t1_j1z4u7c wrote

Reply to comment by Leopard854 in Novelkeys - Poor Customer Service by k4zie

We test PCBs not because it comes from "unreputable" GB but because they all made in China on mass and go on a long bumpy journey afterwards. "Very well known vendor" makes not much difference.

Checking the PCB is a staple routine for many reasons.

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Leopard854 t1_j1zsw3f wrote

The vast majority of things are made in China, reputable companies aren’t opening Alibaba and contracting the first store they see.

Checking the PCB is a staple routine because soldering and desoldering is a major PIA, a faulty PCB HS is a minor inconveniences at best.

Not that it‘a relevant in this post because OP damaged the socket because he didn’t read the manual, testing the PCB wouldn’t have made a different.

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LASERman71 t1_j20hikm wrote

Actually it would, assuming he got some sense in mind upon finding that previously checked PCB is not working now he should suspect himself for possibly causing it. At least, and not go all against vendor.

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