Phildilf t1_j1z5apu wrote on December 28, 2022 at 2:09 PM

I was going to say, "pics or I don't believe you". But, it's a good thing NK is active on here. It absolutely looks like you flubbed up the socket by repeatedly missing it. The pins on a switch have made me bleed before, so stabbing a delicate socket numerous times could do the trick.

It sucks that it's messed up, but what's more messed up is bashing a credible company on Reddit for your own wrong-doing.

k4zie OP t1_j1zgu14 wrote on December 28, 2022 at 3:37 PM

I didn't add pics at first because the intention was not to come here and try and prove them wrong. It was just to share my experience with them and warn others what to do in detail to protect themselves.

I did add a pic below due to the response from them though

SdoRy_ t1_j20lq01 wrote on December 28, 2022 at 8:09 PM

You're not warning others, you're acting in bad faith because you can't accept the reality that you damaged your own product, and instead now try to shift it to be the company's responsibility.

You say NK is blaming you unjustified - but let's be real here for a second: You didn't check the PCB before building, and the pictures clearly show damage to the PCB from inserting switches wrongly. How can you be so certain that it wasn't your fault? Why are you so quick to put the finger on NK? As others have said, it's extremely rare that a PCB leaves a facility faulty, it's even rarer that the socket in question happens to have damage marks that correspond to wrong switch insertion. So what do you think is more likely: That somehow a reputable company like NK tries to sell a reused PCB that was damaged and not checked by them before reselling, and that happened to go to that one person who also doesn't check his PCB before building, or that you just fucked up and damaged the PCB yourself? Ima go with the second option 100 out of 100 times. So stop crying and victimizing yourself like you got screwed over; you didn't, and I feel genuinely sorry for NK for having to deal with people like you.

You are the reason why I despise working with customers directly in any type or form. And judging by how the community is reacting when it is not shying away of calling out bad companies you should reevaluate your stance, accept the fact that you fucked up and learn 1) to check PCBs before building and 2) how to insert switches correctly.