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JonQwik t1_j6jayr9 wrote

Just now found out about the badseed tactiles having issues. I had just barely soldered them onto my keyboard. Is a refund still an option? Or only replacements?

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badseedtech OP t1_j6je76s wrote

Unfortunately as we’re more than 90 days from announcing the issue and Prevail has unfortunately filed for bankruptcy, you’ll need to hold out for replacements. If you’ll message me the email you used to purchase and your order number, I’ll flag you when Prevail forwards the sales data.

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JonQwik t1_j6jfjuq wrote

I was away from the keyboard hobby for a bit so didn't follow any news. Just sent a PM with info. Thanks!

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badseedtech OP t1_j6jif7g wrote

Gotcha. I’ll do my best to get you taken care of as soon as I get the order data. Appreciate you!

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MrStabbyTabby t1_j6mz81z wrote

I’m just now seeing thread too, can I message you my order info to get a set of replacements in the future?

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Grigley t1_j6pd4yg wrote

Bump, was under the assumption we were to wait to be reached out to but if I need to email you l will do that. Just want to clarify so we don’t bombard your email lol

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