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theREALPLM OP t1_j6rp7t6 wrote

The radio report I heard said that PPL said it affected up to 800,000 customers. I can’t even fathom how this could occur. If I were involved in their customer support, I would quit immediately.


Mor_Tearach t1_j6s1hnw wrote

PPL once took $20.000 instead of $200 ( and no we didn't have it, hence the shocker when trying to use our debit card ).

PPL is wayyyy outta hand. Disclaimer being we live in the woods and lose power every time there's a storm and high wind- crews %100 amazing getting out here ). Our last 3 bills TWICE what we usually pay.

First time we scrambled- almost no use of the dryer, very careful with the stove, we have a coal stove for heat, a few rooms we have electric heat and simply did not turn it on, ever, all our lights are LED but we were still careful about turning off lights. Tons of things, we spent a month being really careful.

Next bill? $45 bucks more. PPL is officially outta control.


StupiderIdjit t1_j6s2gqy wrote

You literally described my scenario (but I don't live in the woods). Despite all that scrambling to scrimp, we still got hit with 1450 kwh - about $300 for a 2 bedroom apartment (we've only been using the one bedroom).


Mor_Tearach t1_j6s9blv wrote

WOW? It feels like the company is just, plain making crap UP at this point. And PPL sorta slid it in on us- we DID get a notification there would be a FORTY PERCENT increase 40???? So it transpires we can do simply nothing to counter it like deliberately use a lot less energy.

Feels like they're going to charge us anyway.


MomsSpecialFriend t1_j6sjami wrote

Everyone I know is freaking out about usage. We recognize the price went up but why would usage jump for every single customer to beyond anything they’ve ever used before? We are having an extremely mild winter.


Atrocious_1 t1_j6st9bv wrote

Because they're liars, that's why, and they know regulators won't do a thing


Mor_Tearach t1_j6uxjxk wrote

Time to start really screaming. I know I am. Our usage was absolutely WAY down- and yet it's not? Something is badly, badly wrong.


Modestkilla t1_j6smodw wrote

I got a bill for two months, they forgot to bill me, $950 in the past I was paying in the $150-$200 range. On top of that I’m paying around $600-$1000 a month right now for oil heat. Shit is completely out of control.


Mor_Tearach t1_j6uvy73 wrote

Whoa. My elderly mother's oil bill was 350 last winter ( SMALL apartment), last bill this year 700.

This is ALL out of control. How in hell are we supposed to PAY this? All of us. I remember seeing what they're paying in Texas and thinking " Wow glad that's not us " It's getting there.


Modestkilla t1_j6v2lwa wrote

Yeah I have no idea, I make pretty good money so we can some what afford it, don’t like it, but can pay it. I have no idea how middle class families and lower are surviving right now.


Mor_Tearach t1_j6wnj44 wrote

Same and we also live way out in the middle of nowhere so have a well. Woman who helps us with a very elderly mother lives in a small town . Both she and her husband work full time and pick up extra hours when they can.

Rent has almost doubled, water bill through the roof and now their electric bill looks like a mortgage payment. She began using a food bank run out of a local church, she's frantic poor nice thing.


theSG-17 t1_j6ssubr wrote

Next time I move I'm getting solar panels and a battery system.


Mor_Tearach t1_j6wqnjj wrote

Yes, wish we'd a. Looked into geothermal b. Invested in solar panels and c. Got serious about a windmill. Very small company not far from us invested in a windmill and now sells power back to the grid.


sassysmurfed t1_j6uzm71 wrote

I’ve lived in my home for 2.5 years. The most energy I used in any month was 2500kWh. PPL billed me for 7500kWh on my current bill.


Mor_Tearach t1_j6wpc4c wrote

This is such a huge conversation to keep going- apparently PPL is now designated " Buy " on the market. Looking around, claim seems to be higher energy source costs all around.

But. Something smells around as bad as the road kill deer PA ceased to do anything about citing ' budget '. You use the same Wh but are billed as actually using more?

What bugs me is energy companies like natural gas escaping free from taxes, threat from those companies being " Well if you tax us we'll just stop creating Pennsylvania jobs ". Also nonsense. Gas is here. What are they going to do, tunnel in from Maryland?

Also infuriating, price gouging is only illegal if it's done when there's a declared national emergency. This is just crazy.


Pink_Slyvie t1_j708ied wrote

>PPL once took $20.000 instead of $200 ( and no we didn't have it, hence the shocker when trying to use our debit card ).

At that point, install solar and batteries and go off grid.

I'm honestly removing all payment info from ppl, and using my bank to pay them from here on out, to many issues.


pm_your_masterpiece t1_j6rzr1r wrote

What do you mean? This is clearly a cash grab to float debt or something. Call your state reps and demand an investigation


Fats-Tubman t1_j6si08b wrote

Already did. They direct you to the PUC website to file complaints


pm_your_masterpiece t1_j6siamg wrote

thank you. I can't believe the shenanigans being pulled by PPL


Fats-Tubman t1_j6siixd wrote

I went full on at them. They have little oversight and increased their rates by 93% over the last year. That’s price gouging. And they are damn near a monopoly


69FunnyNumberGuy420 t1_j6s3mzi wrote

When people hoot and holler and bitch about da gubbermint, point at shit like this. When government regulations on business are weak, they can do shit like this with impunity, and frequently do.

In a just world with a functioning regulatory state, shit like this would get a company broken up.