flaaaacid t1_j6rtmkf wrote on February 1, 2023 at 1:22 PM

This right here is exactly why I don’t allow automatic payments on most things.

tempestveil t1_j6ruygz wrote on February 1, 2023 at 1:33 PM

same here and its saved me more than a few times in the past

hbgbees t1_j6s4uj3 wrote on February 1, 2023 at 2:46 PM

Me three

throwingarmweak t1_j6s30rr wrote on February 1, 2023 at 2:34 PM

I wish I could have autopay off, but as someone with disabilities it's the main way that I ensure that all my bills are paid on time because my memory is severely impacted and I'd end up with a ton of late fees if I didn't 😞

NegativeIcecream t1_j6s01bn wrote on February 1, 2023 at 2:12 PM

Agreed, I don’t auto pay either. But in this case I tried calling and was on hold for an hour before I gave up. So I guess y option is waste time calling or just don’t pay until they figure their shit out

justasque t1_j6t86d0 wrote on February 1, 2023 at 6:52 PM

Do they have an option to view your bill online and pay online, rather than calling to pay? (I have a different provider so I don’t know about PPL.). I can also pay online thru my bank, if I know the amount.

klauskervin t1_j6sf6r2 wrote on February 1, 2023 at 3:54 PM

People think I'm old school paying with checks but the fact is the law provides you significantly more rights and protections paying by check via USPS than any automated payment system.

Ambitious-Intern-928 t1_j6uhbot wrote on February 1, 2023 at 11:38 PM

Care to elaborate? To my understanding the old "postmarked" thing went away with the rise in electronic billing and companies must actually RECEIVE the check by the due date, or they can charge a late fee. The USPS has become notoriously unreliable over the last several years. I REFUSE to mail a check because it has EVERYTHING someone would need to set up fraudulent transfers, so when I had a bill that needed to be paid via USPS last year I sent a money order certified mail, it took 6 weeks to be recieved. It was NEVER scanned as delivered as the USPS was no help, they said "oh it probably got delivered and they forgot to scan it."

klauskervin t1_j6v4w2t wrote on February 2, 2023 at 2:31 AM

> To my understanding the old "postmarked" thing went away with the rise in electronic billing and companies must actually RECEIVE the check by the due date, or they can charge a late fee.

I've never had this issue they've always honored the post mark date.