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NegativeIcecream t1_j6s01bn wrote

Agreed, I don’t auto pay either. But in this case I tried calling and was on hold for an hour before I gave up. So I guess y option is waste time calling or just don’t pay until they figure their shit out

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justasque t1_j6t86d0 wrote

Do they have an option to view your bill online and pay online, rather than calling to pay? (I have a different provider so I don’t know about PPL.). I can also pay online thru my bank, if I know the amount.

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