You have no clue what we do. We specialize in insurnace follow up. If you're in healthcare then you should know better and understand this is how the place you work for gets paid. We do it better and cheaper than organizations do as it's all we do. If we dont do our job, you dont get paid. So if you're going to work for free, then I'll consider your input..but until then stop getting what we do from.tv or the internet. It's not close at all.