ThatAudiGuy92 t1_je6qkcx wrote on March 29, 2023 at 8:24 PM

Yeah they are saying my usage has doubled, even though my heat is gas and wood stove. Makes no sense and I got nowhere when I called them. Same deal, trying to tell me it's all accurate and I owe them hundreds of dollars

theviolinist7 OP t1_je9zzfq wrote on March 30, 2023 at 2:29 PM

Yeah I'm in a similar boat. Have you contacted the PUC about this?

ThatAudiGuy92 t1_jea0988 wrote on March 30, 2023 at 2:31 PM

I have not. Truthfully I don't even know what that is, can you share info on that please?

theviolinist7 OP t1_jea0xy6 wrote on March 30, 2023 at 2:36 PM

It's the Pennsylvania Public Utilities Commission. It's the state agency that is supposed to hold PPL accountable (hopefully they actually will). You first need to contact PPL to see if they can fix it. If PPL doesn't help, then you can reach out to them and file a complaint. https://www.puc.pa.gov/

ThatAudiGuy92 t1_jea1m5f wrote on March 30, 2023 at 2:41 PM

Thank you! I will do this. At the very least, it will be another complaint filed

theviolinist7 OP t1_jea1rph wrote on March 30, 2023 at 2:42 PM

Yeah, there's a chance the PUC might not do anything to fix it unless you file a formal legal proceeding, but it's worth a shot to file an informal complaint first.