Hey, I'm trying to add funds to my EZ pass as well as change the auto-replenishment card since the card currently on there is deactivated (from fraud) and I had forgotten to change the auto-replenishment method to my new card.

Whenever I just try to pay the funds, I get a message that says "Sorry! We're unable to process your payment at this time." It also doesn't save when I try to update the auto-replenishment card method.

Is it just the site not working or could it perhaps be trying to recalculate how much I owe and just needs time (since I drove from my boyfriend's in Mass back home to PA yesterday 11/26)? It also wasn't working last night so just trying to figure out if I need to try paying a different method or if I just need to keep trying.

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susinpgh t1_ixztr8x wrote on November 27, 2022 at 6:03 PM

Did you try using a different browser?

minininny OP t1_iy07jdg wrote on November 27, 2022 at 7:33 PM

I tried that, no luck unfortunately. Guess I'll call them tomorrow. Thanks for the advice though!

susinpgh t1_iy0d5sz wrote on November 27, 2022 at 8:10 PM

I figured it was a pretty basic fix. Good luck tomorrow.

Unique-Public-8594 t1_iy04of0 wrote on November 27, 2022 at 7:14 PM

Double check that every number and expiration date is right.

Dry_Presence7112 t1_iy04rxv wrote on November 27, 2022 at 7:15 PM

Call them because something else could be going on with the account. It shouldn't be doing that. They are in Monday, so just give them a call then.

minininny OP t1_iy07l7k wrote on November 27, 2022 at 7:34 PM

Yeah, guess I'll be giving them a call tomorrow. Thanks!