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trpearcy t1_ixaz1w8 wrote

Just another comment stating the same thing again, But I am a PA inspection mechanic, and I worked at a dealership, and now I own a small independent shop. We see this stuff occasionally, all from the same type of shop. Monroe muffler, Midas, Quick Lube places, Flynn’s, etc etc. Meaning shops with more then 1-2 locations. Usually it’s not the small family owned shops that pull this type of shit. Not that it doesn’t happen, but it’s just a rare thing in my opinion. Most family owned small shops want to take care of customers because they want lifetime customers, and they want to stay on the up-and-up with the state and the QAO.

Anyways. You’re fine. They defiantly don’t like you right now, but they also are scared because at least the mechanic knows he/she fucked up. The service writer is probably completely oblivious because they’re not mechanics. They’re glorified secretaries who generally have zero mechanical experience. And the QAO isn’t going to go after the service writer. They’re gonna go after the mechanic. Where this can get cloudy for the mechanic is if they didn’t actually call it for any of that, and the service writer just decided that they were below a sales quota for the day and they were gonna make that quota off you. This happened to me all the time at the dealer. Literally daily. It’s why I left. I’d see people I knew out in public and they’d be like “why’d you call my car for all that stuff?” And I’d be like “what do you mean, I just called it for front tire’s because they’re below 1/32 and fail inspection”. And then they’d show me a quote from the dealer calling for brakes and rotors and struts and a bunch of stuff that the dealer makes a lot of money on because of the huge markup on specific types of parts. So either the mechanic is a dirt bag and deserves to loose his license (which he won’t if it’s his first offense), or the service writer is a terrible person. Usually it’s the service writer. But I might be biased lol

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