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megkan t1_j27gqlg wrote

There’s an Issei in Carlisle too! Run by the same family! It’s incredible!

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PeanutCheeseBar t1_j27gx0a wrote

I knew about the one in Carlisle, but haven’t been to that location yet. Glad to hear the quality matches the Lancaster location!

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newworldman1070 t1_j28fce5 wrote

I was in Carlisle for business several months and wanted to eat there with a few colleagues. I’ve never been treated worse in a restaurant in my life and we never even got seated.

Walked across the street to Yak and Yeti and had a great meal.

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Squintyroundeye t1_j28px04 wrote

Cool story, bro. Yak & Yeti is great, though not for ramen. Issei is also "Seat youself" as well as a "Pay at the Counter" restaurant. They also have stopped allowing certain changes to their menu in an effort to be consistently authentic.

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newworldman1070 t1_j28ya3i wrote

Correct. It is seat yourself and we never progressed any further than the front counter.

We had a group of five. It was busy, but we had as asked if we could move two smaller tables together to fit our group. One kind staff member was making sure we had a place for our group to site when the one at the register chimed in and told us that we would have to sit where the tables were. Fine, no biggie.

We had assumed that since it was pay at the counter, they would be able to give us all separate checks for our reimbursement purposes. When traveling for work, I always try to check ahead of time, as not not burden the staff after it’s all be entered into the POS system. We were told that they couldn’t do that, and we would be charged an additional gratuity for our party size. I think it was 15 or 18 percent, for a fucking party of five. We decided that the customer service in there sucks and we’d go elsewhere. The lady at the counter seemed as though we were a giant inconvenience and that she didn’t want us in the restaurant.

Yak and Yeti was busy and understaffed, but they made sure we were taken care of and we didn’t mind waiting for a quality meal.

I was greatly disappointed since I had heard how great the ramen was, but I won’t be treated like that.

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Squintyroundeye t1_j2e7jie wrote

Cools story bro! I assume... no way I'm reading this nonsense.

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