I worked for a while at a local bank in Columbia County in the mortgage department. They originally offered me $12.50 to collect documentation, process mortgage paperwork, and order and review appraisals. Told them I wouldn't do it for less than $15. They hemmed and hawed and tried to make me feel like they were doing me a favor by giving me what I wanted. Even that felt like it was too little. Imagine calling your bank with a question about your mortgage or you're trying to get one setup and you find out the person putting it together for you is making $15/hour.