Contact your state senators office and explain. They have constituent services that can contact someone in Harrisburg and help. Keep tract of everything you are doing, every email, call, attempt to call or go online. Over half the people that work for them have no idea what they are doing or the actually rules and laws. They will make tons of mistakes but you will be the one blamed. The state knows UE is a huge problem but they haven’t been able to fix it. The best thing to do is get the senators office involved and have a timeline of events. The putting the stuff in on the UE is easy but they can’t seem to get it together.