glenn3k t1_j48poc1 wrote on January 13, 2023 at 11:01 PM

Just keep hitting redial before it disconnects you when you get a busy signal. Eventually it will answer and put you on hold. I’ve had to call them multiple times because of glitches with the online system and have been able to get through doing it that way. Unfortunately it usually takes 1 or 2 hours after all is said and done so be patient.

ipmcc OP t1_j4a07wf wrote on January 14, 2023 at 5:05 AM

I have sat for hours and hours hitting redial over and over and over till I'm blue in the face. It never works (for me). If I had a landline I could do *66, but alas, cell phone, only phone. I appreciate the input, and I'm glad it worked for you, but it didn't work for me.

Today was my last day to file a "timely appeal" so I spent, no joke, FOUR STRAIGHT HOURS hitting redial over and over, desperate to get through starting at 8am, before I gave up, had a stiff drink, made this post, and moved on with the other things I needed to do today. I never got anything but a busy signal. IMO, the system is broken.

I emailed every relevant email address I could find (while spamming the redial button) so at least there's evidence that I tried. It sounds like hitting up reps is the way to go though. I guess that's my next step.