I have sat for hours and hours hitting redial over and over and over till I'm blue in the face. It never works (for me). If I had a landline I could do *66, but alas, cell phone, only phone. I appreciate the input, and I'm glad it worked for you, but it didn't work for me.

Today was my last day to file a "timely appeal" so I spent, no joke, FOUR STRAIGHT HOURS hitting redial over and over, desperate to get through starting at 8am, before I gave up, had a stiff drink, made this post, and moved on with the other things I needed to do today. I never got anything but a busy signal. IMO, the system is broken.

I emailed every relevant email address I could find (while spamming the redial button) so at least there's evidence that I tried. It sounds like hitting up reps is the way to go though. I guess that's my next step.